Shipping policy

Where we ship

We ship within the United States. We don't currently ship internationally or to APO/FPO addresses.

Everything is picked, packed and shipped from our shop at 117 S Main St, Seymour, TX 76380.

Firearms: shipped only to a licensed FFL dealer

All non-face-to-face firearm sales ship only to a federally licensed firearms dealer (FFL holder). We never ship a firearm to a customer's home, business or any other non-licensed address.

  • You choose a licensed FFL dealer in your state of residence and confirm with them that they'll accept the transfer.
  • We get a copy of the receiving dealer's signed FFL before the firearm ships.
  • The dealer completes ATF Form 4473 and the background check with you in person, then releases the firearm to you. Your dealer sets and collects their own transfer fee.
  • Handguns ship only to an FFL in the buyer's state of residence. We won't ship a firearm that's restricted where the buyer lives.
  • You must be at least 18 to buy a rifle or shotgun and at least 21 to buy a handgun.

Prefer to buy face to face? Order and complete the Form 4473 and background check in person at our Seymour shop. See Ship to Your Local FFL and Remote Firearm Order for details.

Rates

Free standard shipping on orders over $150. Under that, rates are calculated at checkout based on destination and package weight. Transit times are carrier estimates after the order ships, not guarantees.

Local pickup: free

Order online and collect at the shop. We'll email you when it's ready, usually within 24 hours. Please wait for that email before coming by.

Frozen beef is held in the freezer until you arrive. Bring a cooler if you've got a long drive home.

Ammunition: in-store pickup only

We do not ship ammunition. You can order it here, but it has to be collected at the shop in Seymour.

Shipping ammunition means carrier hazmat agreements, adult-signature requirements, and a patchwork of state, county and city restrictions that change without much warning. Rather than get one of those wrong, we hand it to you over the counter.

  • Order online and choose local pickup at checkout.
  • Bring photo ID. You must be 18 or older for rifle and shotgun ammunition, and 21 or older for handgun ammunition.
  • We'll email you when it's ready, usually within 24 hours.
  • If ammunition ends up in a cart with a delivery address, we'll contact you to switch it to pickup or refund that portion in full.

If you're outside driving distance and need ammunition shipped, email us. We'd rather point you to a retailer who can do it properly than take an order we can't fill.

Oversized and freight items

Ground blinds, feeders, shooting benches and hard coolers ship oversized and may carry an additional freight charge, shown at checkout before you pay.

Tracking

You get a confirmation email when you order and a second email with tracking when it ships. If tracking hasn't moved in 3 business days, contact us. Don't wait.

Lost, late and damaged shipments

Once a carrier takes a package, transit is in their hands, but the problem is still ours to help with.

  • Damaged in transit: photograph the box and contents and contact us within 7 days of delivery. We replace or refund.
  • Marked delivered but missing: check with neighbours and your local carrier depot first, then contact us within 7 days and we'll open a claim.
  • Wrong address: if an order comes back because the address was entered incorrectly, we'll reship once you cover the return and reship postage.

Questions

info@hendersonoutdoorstx.com · 940-317-9219 · Henderson Outdoors, 117 S Main St, Seymour, TX 76380